Entry Level Service Design Apprentice
Job Description:
- Build digital products and services 0-1
- Lead end-to-end design process for a startup idea or topic of your choice
- Lead product scoping and feature scoping, as well as entire project management
- Identify target market for product and position product for launch success
- Develop a business model for the product or service and demonstrate how the product/service will scale as the business model scales
- Lead discovery research by managing user recruitment, creating research plans, writing interview guides, leading 8-16 discovery interviews, and synthesizing interview insights
- Deliver a compelling UX design and business pitch for your startup idea, showcasing both qualitative and quantitative data to justify the problem space and the solution
- Tell a compelling story about users by showcasing user types, personas, stakeholder maps, journey maps, process maps, service blueprints, ideation matrixes, sketches, wireframes, UX workflows, prototypes and other visual deliverables
- Lead user testing of wireframes and prototypes to improve product/service usability and constantly iterate on your startup idea
- Design a unique design system for your solution from scratch, creating components, a style guide, and branding for your solution
- Analyze direct and indirect competitors to clearly articulate your solution’s differentiators and why your solution is innovative and more likely to succeed over competing options
- Consult with startups to create a scope of work and fulfill UX research, UX design, product design and service design work based on your scope of work.
Requirements:
- Interested in creative career paths in UX research, UX design, product design or service design
- Willing to commit 5-10 hours of work per week to complete program deliverables
- Willing to attend 2-3 hour weekend lectures to learn the end-to-end design process OR willing to complete online video course modules
- Open to feedback from UX mentors and demonstrates a willingness to revise design work
Benefits:
- 1:1 mentorship throughout the 7-month program
- Opportunities for professional development
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