Entry Level Customer Service (Work From Home)
About Us
We are the only 100% union-label supplemental benefits company in the world. For over 60 years, we have provided supplemental and permanent benefit programs to hardworking families. We proudly serve a client base of more than 40,000 unions and associations internationally. Our focus is helping members understand their available benefits and providing long-term financial protection. Daily Responsibilities Handle inbound and outbound calls with members Schedule and confirm appointments Present benefit options to union members who have requested information Use basic computer systems to manage client information Complete required paperwork and digital forms Follow quality-control standards to ensure accuracy Participate in ongoing training and leadership development
Qualifications
Strong verbal communication skills Excellent customer service and relationship-building abilities Positive, upbeat attitude with strong energy Comfortable interacting with individuals and groups Able to maintain professional customer relationships Customer service or sales experience is preferred, but not required Able to communicate effectively with management, team members, and clients Team-oriented and coachable Legally authorized to work in the U.S. or Canada
Benefits
Full benefits package 100% remote work Flexible schedule with work-from-home options Weekly pay Performance-based monthly bonuses Opportunity to qualify for company-sponsored trips to destinations such as the Bahamas, Cancun, Las Vegas, and other yearly convention locations