Enterprise Risk Management - Fraud Review Specialist - Full Time - Remote (AK, AZ, CA, FL, NV, TX, WA, WY)
The purpose of this position is to enhance the safety and security of the credit union assets and provide superior member service. The Fraud Review Specialist will work in conjunction with the Senior Fraud Review Specialist in reviewing early detection reports to prevent and mitigate fraud. Additionally, the Fraud Review Specialist will be responsible for receiving and processing member fraud/dispute claims. This position provides value to the Credit Union by reducing losses and resolving card holder disputes in an expedient manner. Responsibilities: Receive and process incoming fraud/dispute claims. Review System Generated Fraud Reports for potential suspicious activity In conjunction with the Senior Fraud Review Specialist, prepare periodic reports regarding the status of credit union assets and assist with fraud related budget projections, historical analysis and forecasting trends Treats all co-workers and members with respect. Supports and participates in continuous improvement activities. Represents the Credit Union in a positive and professional manner. Other related duties as assigned. Maintains member and other sensitive information with confidentiality. Qualifications: 2-3 years’ experience in banking frontline, accounting or teller operations or 1 year experience in banking fraud prevention. Familiarization of the debit and credit fraud claims process Computer processing skills MS Excel familiarization Detail oriented Strong communication skills and excellent member service skills Education: High School Diploma or GED, some college Website: nuvisionfederal.com/careers Pay scale by applicable geographic work location: Alaska: Min $23.88 - Mid $29.85 - Max $35.82 Arizona: Min $21.05 - Mid $26.31 - Max $31.58 Florida: Min $20.66 - Mid $25.83 - Max $30.99 Nevada: Min $21.54 - Mid $26.92 - Max $32.31 Northern California: Min $25.34 - Mid $31.68 - Max $38.01 Southern California: Min $23.88 - Mid $29.85 - Max $35.82 Texas: Min $20.66 - Mid $25.83- Max $30.99 Washington: Min $24.46 - Mid $30.58 - Max $36.70 Wyoming: Min $21.15 - Mid $26.44- Max $31.72 The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. Benefits: Medical Dental Vision Life Insurance Flexible Spending Account 401(k) Matching Paid Time Off Training Provided Tuition Reimbursement California Employee Privacy Notice: https://nuvisionfederal.com/disclosures/c