Engagement Manager, Performance Transformation (Consumer Access)

Engagement Manager, Performance Transformation (Consumer Access) About Chartis Chartis comprises 1,000 professionals who value working for a purpose-driven organization, people who have committed their careers to helping providers, payers, technology innovators, retail companies, and investors create and embrace solutions that reshape healthcare for the better. We work with over 900 clients annually to help make US healthcare more affordable, accessible, safe, and human. Through our family of brands—Chartis, Jarrard, Greeley, and HealthScape Advisors—we have created a culture that prioritizes respect for our clients, commitment to each other, and unwavering integrity. From physicians, nurses, healthcare executives, and community health leaders to strategists, digital advisors, transactions experts, and healthcare futurists, we bring a diverse set of perspectives to assess healthcare challenges from every angle. Believing in what we do helps us attract and retain the best and brightest because the work we do every day makes a meaningful impact. This theme of believing in a better way forward is woven into our brand, Believe in better. Chartis has offices in Boston, Chicago, New York, San Francisco, Washington D.C., and Nashville. Remote work is allowed. Role Overview Engagement Managers in our Performance Transformation line of business are integral members of our consulting teams, leading Analysts, Associate Consultants and Consultants on projects with healthcare provider clients typically spanning 3-6 months in duration. Our projects are focused in the following areas: consumer access, care delivery, and physician enterprise. Focused on improving how patients access care, Chartis’ Consumer Access practice leverages innovation and technology to help organizations enhance the patient experience and better serve their communities. Our offerings include access strategy and implementation, cancer center access, demand and referral management, and service center optimization.

Responsibilities

Manage the overall project, balancing work effort and input from clients and colleagues to achieve goals Act as a trusted advisor to clients, drawing upon healthcare knowledge and insights Coach and mentor junior staff, rapidly developing their skills and knowledge through an apprenticeship-based development model Produce sophisticated, compelling deliverables that motivate clients to action Support the firm’s growth through contributions to talent initiatives, thought leadership development, and other areas Qualifications and Desired Skills Minimum of (6) years’ experience working with healthcare providers on clinical transformation initiatives, including two plus (2+) years managing others Advanced degree preferred (e.g., MBA, MHA, MPH) Excellent critical thinking and analytical skills Outstanding verbal and written communication skills Strong and effective people leader Proficient in Microsoft Office; experience with Tableau is a plus Salary range: $192-248,000, plus may be eligible for an annual discretionary bonus. The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skills, experience, training, licensure and certifications, practice area, and other business and organizational needs. In addition, Chartis offers several benefits including medical, dental, vision, HSA, FSA, disability insurance, life insurance, 401(k) match, paid time off, wellness stipend, and additional voluntary benefits. At Chartis, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives the provide. We offer equal opportunity employment regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.