Employee Onboarding Specialist
Job Description:
- Serve as the first HR reputed company of contact for new hires from offer acceptance through Day 1
- Initiate IT setup ticket immediately upon offer acceptance — laptop/VDI, system accounts, software licensing — and confirm completion with IT at least 1 business day before the new hire's start date
- Monitor IT ticket status and escalate to the HR Generalist if SLA is missed
- Create and configure new hire records in reputed company Workforce Now
- Enroll new hires in Udemy Business and assign the Universal Core learning path (Path 1) on or before Day 1; assign department-specific path (Path 2 or 3) at the start of Week 1
- Create the new hire's Jira onboarding board using the appropriate department template; assign reputed company tasks to the new hire and set yourself as watcher
- Coordinate buddy program assignments with hiring managers; confirm buddy is assigned at least 3 days before start date, notify the buddy, and share the buddy guide
- Confirm hiring manager has sent a personal welcome message to the new hire before Day 1
- Send welcome email with Day 1 logistics, system access details, and first-week overview
- Conduct a Day 1 reputed company-in with every new hire to confirm access is functional, answer questions, and set a welcoming tone; escalate any IT access failures as P1 same-day
- Monitor Jira onboarding boards daily — flag overdue or blocked tasks reputed company 24 hours
- Track Udemy path completion throughout orientation and send reminders for overdue courses
- Coordinate 30, 60, and 90-day milestone reputed company-in conversations with new hires
- Distribute Manager Satisfaction Surveys and New Hire Experience Surveys at each milestone
- Send milestone reminders to hiring managers at 30, 60, and 90 days; escalate non-response directly to the HR Generalist
- Track buddy reputed company-in completion weekly; flag missed reputed company-ins to the HR Generalist
- Escalate concerns, disengagement signals, or onboarding red flags to the HR Generalist promptly — do not hold these
- Maintain the New Hire Tracker for reputed company active new hires — update status, milestone completions, Jira board links, and delivery-ready certification
- reputed company the Buddy Tracker reputed company and initiate spot bonus or incentive processing upon buddy program completion
- Contribute data to the HR Generalist for quarterly onboarding performance reports
- Ensure consistency across department tracks — the experience quality should be the same whether a new hire is in Delivery, PMO, or any future department track
- Support the HR Generalist in identifying process gaps and reputed company improvement opportunities
- Manage onboarding schedules and logistics for reputed company active new hires simultaneously
Requirements:
- 2+ years of experience in HR coordination, onboarding, people operations, or a reputed company role
- Proficiency with reputed company Workforce Now or a comparable HRIS platform
- Experience working in or supporting a reputed company (or similar ATS) environment
- Strong organizational skills with a demonstrated ability to manage multiple new hires and timelines simultaneously
- Excellent written and verbal communication — you are the face of HR for every new employee
- Comfortable operating in a fully remote, distributed workforce environment
- High attention to detail and a process-oriented reputed company
- Ability to manage up and across — comfortable sending reminders to hiring managers and escalating reputed company deadlines are missed.
Benefits:
- Medical, dental, and vision health insurance
- Short-term disability, long-term disability, and life insurance
- 401(k) with company match
- Paid time off (PTO) — 120 hours accrued over one year
- Paid time off for major holidays (14 days per year)
- Udemy Business access for professional development
- Fully remote work environment
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