eLearning and Multimedia Project Manager
If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: Job Title:- eLearning and Multimedia Senior Project Manager Department:- Project Management Reports To:- Operations Squad Lead MAIN PURPOSE OF JOB The eLearning and Multimedia Senior Project Manager will both independently manage eLearning/Multimedia projects directly assigned to them (scoping and quote, project planning, execution, tracking, delivery and closure using Welocalize standard processes and tools) and will support the Operations Squad Lead in quote for new business and client engagement. An eLearning and multimedia Senior Project Manager will own relationships with the customer at the project level and work closely with Welocalize account and production teams to optimize delivery, client satisfaction, quality and profitability. The ideal candidate is a driven but steady individual, capable of building relationships across the entire project team, with the flexibility and energy to thrive in a dynamic environmentMAIN DUTIES The following is a non-exhaustive list of responsibilities and areas of ownership of the eLearning and Multimedia Senior Project Manager: Preparation, analysis and implementation of project plans following the Welocalize standards for: Project Management, i.e. Project Start Standards, Workflow and Completion, updating project status, invoice approvals, updating client information, etc. Creation and Management of project schedules Creating project estimates and proposals for customer approval Risk assessment and strategic planning of activities to minimize potential issues Management of QA projects, incl. resource management, defect management, reporting, etc. Working collaboratively on project and client objectives with other involved stakeholders. Development and preparation of process documents where required Operating with a medium level of support, incl. recognition and escalation in a timely manner of any issues beyond their control Working with the production team in the continuous improvement of project delivery and profitability Establishing strong relationships with both internal and external stakeholders, incl. account teams, colleagues in other departments, etc. Building and maintaining strong relationships with customer contacts at the project level, with measurable success in customer ratings Effective and timely communication with all stakeholders involved in the project(s), incl. clients, production business units, etc. Ensuring all finance systems data is accurate and kept up to date Reporting, incl. Weekly Project Status reports, Budget to Actual, Time Management, and Client/Vendor related issues to other involved stakeholders. Ensuring profit of project is maintained through the management of margin. Planning, preparing & running quarterly business reviews with clients face-to-face. REQUIREMENTS Education Level Master’s Degree OR Bachelor’s Degree and experience in the industry in lieu of Master’s Degree acceptable Experience Proven track record of Project Management Experience in the localization industry Experience in technology related company Proven Experience dealing with large clients. Proven track record of success at managing large projects Proven track record of active participation in development of processes and ideas Proven track record of active participation in new client sales cycles, incl. presentations, analysis, recommendations and relationship development Experience in managing financial budgets, budget reconciliation and budget reporting Experience with translation and eLearning/Multimedia tools, such as XTM, CaptionHub etc. Other relevant skills Energy and a positive attitude with excellent interpersonal skills. The ability to lead large, diverse, virtual teams. Excellent Written and verbal communication skills. Strong organizational and problem-solving skills. Effective presentation skills. Ability to manage multiple priorities in a time-sensitive and deadline-driven work environment Additional Job Details: