Dispatcher/Scheduler

Benefits:

• Health insurance
• Paid time off
• Dental insurance

Be the operational backbone of a fast-growing mobile pet grooming business, coordinating schedules, optimizing routes, and delivering a seamless, cage-free, one-on-one experience for pets and their owners. This role is perfect for someone who loves organization, problem-solving, and keeping everything running smoothly.

We Offer

• Paid ongoing training, Bark & Mane training, and mentorship opportunities
• Employee recognition through company events, swag, and additional incentives!
• Tools/supplies provided
• THIS POSITION IS FULLY REMOTE-WORK FROM HOME!
• Must be available weekends

Responsibilities

• Customer Service: Handle incoming calls, comfortable plus selling, schedule appointments, and address customer inquiries regarding mobile grooming services.
• Route Optimization: Plan efficient daily routes for groomers, minimizing travel time and maximizing productivity.
• Data Management: Maintain accurate customer records, including pet information, contact details, and grooming history.
• Conflict Resolution: Resolve scheduling conflicts, address customer concerns, and manage potential issues with groomers.

Requirements

• Previous paid dispatcher or scheduler experience.
• Exceptional communication and interpersonal skills.
• Strong organizational and time-management abilities to handle schedules.
• Customer service orientation with the ability to resolve inquiries and problems promptly.

Bark & Mane - Overview

• Our custom-designed mobile pet grooming vans come equipped with air conditioning, heating, electricity, and water—without the need for external hookups. We prioritize eco-friendliness and provide a spacious, comfortable environment for pets to move freely, allowing groomers to focus on each pet’s individual needs.
• At Bark & Mane, we offer a 100% cage-free, one-on-one grooming experience—all in the convenience of our clients' driveways.

The positions on this website, unless otherwise indicated, are posted by Bark & Mane franchisees. Bark & Mane franchises are independently owned and operated businesses and if you accept a position with a Bark & Mane franchisee, you are employed by that franchisee, and not by franchisor Bark & Mane Inc., nor any of its parents or affiliates. The hiring franchisee is solely responsible for all employment decisions including hiring, termination, discipline, compensation and benefits and Bark & Mane Inc. and its parents and affiliates have no input or involvement in such matters. Bark & Mane Inc. does not receive, review or store any applications for employment. Any questions about posted positions or the hiring process must be directed to the Bark & Mane franchisee posting the position. If you do not see a position available at your local Bark & Mane, you can contact our local business owners directly. See our list of locations here: http://barkandmane.com/pet-groomers/