Director, Managed Services
Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. Join our team as the expert you are now and create your future. Digital Consulting Director – PeopleSoft Managed Services (U.S. or Canada) Huron Consulting Group is seeking a Digital Consulting Director – PeopleSoft Managed Services, a key delivery leader responsible for driving execution, client value, and operational excellence across a portfolio of higher-education and enterprise clients. This role ensures high-quality service delivery, strengthens client relationships, participates in pre-sales activities, and delivers consistent performance across PeopleSoft technical and functional managed services engagements, while actively contributing to account growth and overall practice success. The successful candidate may also support additional Oracle Cloud engagements as a Client Success Manager.
Key Responsibilities
Lead end-to-end delivery for PeopleSoft Managed Services clients, ensuring exceptional service quality and client satisfaction Drive day-to-day operations across OCI, PeopleSoft, and Oracle Cloud environments, ensuring SLA performance, proactive risk management, and continuous improvement Manage 10+ offshore team members Build and maintain trusted client relationships, effectively managing escalations, supporting renewals, and advancing service roadmaps Partner with Engagement Directors, CSMs, and Delivery Managers to optimize resource planning, utilization, and margin performance Actively monitor and influence financial outcomes, including revenue, contribution margin, and account growth opportunities Lead and support complex transition activities, including OCI migrations and production stabilization, ensuring seamless client onboarding and service continuity Develop, mentor, and inspire team members, fostering a high-performing, accountable, and collaborative delivery culture Lead expansion within existing accounts through close Sales partnership, presales execution, and team growth to support renewals and new Managed Services engagements. Perform business development in AMS, particularly within the Education industry and the HCM/Students space. Required Qualifications 15+ years of experience in Oracle delivery, managed services, or enterprise IT services Deep expertise in PeopleSoft and/or Oracle Cloud Infrastructure (OCI) Proven experience supporting complex higher-education (large-scale university) or public-sector environments Manage offshore team Demonstrated leadership experience at the Manager or Senior Manager level Strong executive communication, stakeholder management, and problem-solving skills Strong business development experience Canadian citizenship required for TN visa eligibility (U.S. travel as needed) Preferred Skills Experience supporting large-scale university environments (e.g., University of Central Florida, University of Miami, or similar) Strong knowledge of Managed Services delivery frameworks and transition methodologies Experience with OCI security, Linux administration, automation tools (e.g., Ansible), and monitoring platforms Experience contributing to financial management of multi-year managed services agreements, including forecasting and performance tracking The estimated base salary for the Director job is $175,000.00 - $225,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron’s annual incentive compensation program, which reflects Huron’s pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated Director compensation range for this job is $218,750 - $303,750. The job is also eligible to participate in Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future. Position Level Director Country United States of America