Director, Corporate Program Management Office

What You'll Do

The Director, Corporate Program Management Office (CPMO) leads Avalara's most complex, cross-functional programs where transformation is critical to achieving long-term business outcomes. Reporting to the Chief Strategy and Product Officer, this role drives alignment, accountability, and execution across teams by establishing clear governance, prioritization, and delivery frameworks. As a people leader, this role builds organizational capability and ensures sustainable execution through scalable solutions that become embedded within the business. #LI-remote What Your Responsibilities Will Be Lead Avalara's portfolio of enterprise-wide strategic initiatives, ensuring programs are aligned to business priorities and deliver measurable outcomes. Partner with the Chief Strategy and Product Officer to assess organizational capacity, prioritize initiatives, and establish execution plans that balance impact, risk, and resource constraints. Drive execution of complex, cross-functional programs, including product and technology initiatives, AI transformation efforts, and mergers and acquisitions integrations, ensuring delivery against agreed objectives and timelines. Identify and address program risks, dependencies, and barriers to execution, escalating issues appropriately and driving resolution to protect business outcomes. Lead, coach, and develop a team of program management professionals, creating a culture of ownership, curiosity, accountability, and continuous improvement. Develop and standardize CPMO methodologies, operating rhythms, reporting, and best practices to improve execution consistency and organizational effectiveness. Leverage AI tools and automation capabilities to improve program delivery, portfolio visibility, reporting efficiency, and decision-making across the enterprise. Build strong partnerships across all business functions to align stakeholders, resolve issues, manage trade-offs, and maintain momentum on critical initiatives. What You'll Need to be Successful Bachelor's degree or equivalent experience in Business, Information Management, Operations, Technology, or a related field 12+ years of experience leading complex, cross-functional programs, transformation initiatives, or enterprise portfolios in a fast-paced environment 5+ years of people leadership experience, including hiring, coaching, developing, and managing program management professionals Proven experience leading enterprise program management office functions, including governance, portfolio management, prioritization, and executive reporting Experience partnering with executive leadership teams to drive accountability, alignment, and successful execution of strategic initiatives Demonstrated success leading large-scale product and technology programs, AI transformation initiatives, and mergers and acquisitions integration efforts Strong program management expertise, including portfolio planning, dependency management, risk management, governance, and organizational change management Ability to translate business objectives into clear execution plans and measurable outcomes across multiple functions Strong analytical, problem-solving, and systems-thinking skills with the ability to manage competing priorities and complex organizational dynamics Excellent communication and executive presentation skills, with experience influencing senior leaders and facilitating decision-making at the executive level Demonstrated experience leveraging AI tools, including solutions such as Cursor, Glean, and similar technologies, to improve productivity, decision-making, and program execution

Preferred Qualifications

PMP (Project Management Professional) certification or equivalent Experience building, scaling, or transforming a Corporate Program Management Office Experience in a SaaS (Software as a Service) or enterprise software company Advanced experience leading AI transformation initiatives and adoption programs Experience supporting public company operating models and governance processes Avalara is an AI-first Company AI is embedded in our workflows, decision-making, and products. Success here requires embracing AI as an essential capability. You’ll bring experience using AI and AI-related technologies, ready to thrive here. You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers. You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too. How We'll Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.