Customer Service & Sales Representative - eCommerce
Join Our Team at careerzynith and Make a Meaningful Impact! At careerzynith, we're on a mission to revolutionize the industrial supply industry with exceptional customer service and building long-lasting relationships with our clients. As a family-owned company with a rich history dating back to 1976, we're committed to delivering top-notch service and creating a work environment that fosters growth, learning, and collaboration. We're seeking an exceptional Customer Service & Sales Representative to join our team! As a hybrid role, you'll have the flexibility to balance your time between our office and remote work. Enjoy a competitive salary of $22-$24 per hour, plus a comprehensive benefits package and opportunities for growth.
About careerzynith
careerzynith is a third-generation industrial supply company founded in 1976. We're dedicated to delivering exceptional customer service and building long-lasting relationships with our clients. Our team is passionate about providing innovative solutions, and we're committed to making a meaningful impact in the industries we serve.
Job Summary
We're looking for a highly organized and detail-oriented Customer Service & Sales Representative to manage high-volume calls, emails, and orders. As a key member of our team, you'll provide excellent customer service, process orders, and communicate with vendors to ensure seamless operations.
Main Job Duties:
* Manage and assign emails, process invoices, and deliver customer invoices
- Receive payments, run credit card transactions, and enter tracking numbers into ERP and eCommerce websites
- Handle high-volume phone calls from customers and vendors, providing verbal and email quotes
- Communicate with vendors to confirm price and availability, process orders, and track backorders
- Prepare and reconcile monthly payments to vendors and maintain confidential financial documentation
Requirements:
* 3+ years of experience in e-commerce, support, and sales
- Excellent verbal, written, and typing skills
- Highly detail-oriented, organized, and proactive with a friendly and patient demeanor
- Proficient in Microsoft Office and eCommerce software
- Reliable and fast internet connection required
What We Offer:
* Competitive salary: $22-$24 per hour
- Comprehensive benefits package, including health insurance, 401(k) matching, and paid time off
- Opportunities for growth and annual raises
- Flexible hybrid work arrangement
- Equipment provided
Why Join careerzynith?
At careerzynith, we're committed to creating a work environment that fosters growth, learning, and collaboration. Our team is passionate about providing innovative solutions, and we're dedicated to making a meaningful impact in the industries we serve. As a Customer Service & Sales Representative, you'll have the opportunity to:
- Work with a dynamic and supportive team
- Develop your skills and expertise in e-commerce, sales, and customer service
- Contribute to the growth and success of our company
- Enjoy a competitive salary and comprehensive benefits package
- Take advantage of opportunities for growth and annual raises
Ready to Join Our Team?
If you're a motivated and detail-oriented individual with a passion for customer service and sales, we encourage you to apply for this exciting opportunity! Don't miss out on the chance to join our team and make a meaningful impact at careerzynith. Apply Now and take the next step in your career! Apply for this job