Customer Service Rep – Tax (Seasonal, Bilingual: English / Spanish) – Remote
Employer Industry: Customer Service and Support Why consider this job opportunity: Salary of $16/hr, with the potential for performance-based incentives Opportunity for career advancement, with 80% of managers promoted from within Work-from-home convenience, allowing for a flexible work environment Comprehensive benefits including medical, dental, vision insurance, and 401(k) retirement plan DailyPay enrollment option to access pay early Supportive and inclusive company culture with events celebrating diversity and community support What to Expect (Job Responsibilities): Provide inbound customer support using a call flow guide in the customer's preferred language Help customers resolve basic technical issues Track, document, and retrieve information in databases Offer additional products and/or services Deliver expert customer experiences What is Required (Qualifications): Must be fluent in both Spanish and English Minimum of 1 year of customer service experience Open availability for scheduling High school diploma or GED A quiet, distraction-free environment to work from home How to Stand Out (Preferred Qualifications): Strong computer navigation skills and PC knowledge Eagerness to learn new technologies Ability to multitask in a fast-paced environment A desktop or laptop that meets specified requirements for the role #CustomerService #RemoteWork #CareerGrowth #Bilingual #InclusiveCulture #J-18808-Ljbffr Salary: USD 13 - 16 per hour