Crypto Sector -Sr. Compliance Analyst (W2 ONLY)
Part Time role 20 /hours per week--Fully Remote
- Prior Fintech or Crypto Sector (preferred)
- Strong understanding of consumer compliance regulations (e.g., EFTA, consumer protection laws)
.
- Conduct oversight of error resolution processes to ensure adherence to the Electronic Funds Transfer Act (EFTA) and other applicable regulations.
- Analytical skills to identify trends and recommend process improvements.
- Excellent communication and collaboration skills for cross-functional engagement.
- Experience in building and enhancing compliance monitoring programs.
Education:
- Minimum of 3 years of meaningful Compliance experience in financial services or banking.
Duties:
Responsibilities
- Track, analyze, and report on customer complaints to ensure compliance with regulatory requirements.
- Identify patterns or trends in complaints and recommend process improvements.
- Ensure timely and accurate resolution of complaints in line with company policies and regulatory standards.
- Conduct oversight of error resolution processes to ensure adherence to the Electronic Funds Transfer Act (EFTA) and other applicable regulations.
- Monitor and audit error resolution cases for compliance with internal policies and regulatory requirements.
- Continuously enhance and build the monitoring programs to meet evolving regulatory and business needs.
- Maintain and update dashboards to track compliance metrics and aged tickets.
- Participate in governance meetings to review and address process gaps.
- Document and escalate critical errors requiring remediation.
- Provide compliance advisory support for various retail products, ensuring alignment with regulatory requirements and internal policies.