Credit & Collections Manager

We are looking for an experienced Credit & Collections Manager to support a contract assignment based in Miami Gardens, Florida. This role is ideal for a hands-on, detail-oriented individual who can strengthen collection efforts, improve receivables performance, and bring structure to day-to-day credit operations. The position may begin in a remote or hybrid arrangement and offers the opportunity to make an immediate impact while partnering closely with finance leadership. Responsibilities:

• Lead collection activities across outstanding accounts, prioritizing aged balances and accelerating cash recovery.
• Review customer credit profiles and payment history to support sound credit decisions and reduce risk exposure.
• Partner with finance and accounting stakeholders to address delinquent accounts, resolve billing concerns, and improve collection workflows.
• Analyze accounts receivable trends and produce clear reporting on past-due balances, collection progress, and risk areas.
• Take direct ownership of complex or escalated collection matters, personally driving follow-up and resolution when needed.
• Establish practical processes and performance expectations to help the team manage increased volume more effectively.
• Use Excel and other business systems to track account activity, organize collection efforts, and support operational decision-making.
• Support organizational changes within the function, including helping integrate new team support resources as the structure evolves.
• Extensive detail-oriented experience in commercial collections with a strong record of improving payment outcomes.
• Background in credit evaluation, credit approval, and accounts receivable management.
• Ability to work independently in a hands-on capacity while also guiding collection priorities across the function.
• Strong Excel skills and overall comfort working with financial systems and reporting tools.
• Experience analyzing delinquent accounts and recommending actions that balance customer relationships with business risk.
• Clear communication skills with the ability to collaborate effectively with finance leadership and internal partners.
• Higher education industry experience is preferred, though candidates from other sectors will also be considered.

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