Coordinador de servicios

Maintenance Coordinator 100% Remote | Latin America | U.S.-Based Property Management Company This position is ideal for highly organized professionals who enjoy coordinating multiple moving parts, solving problems, and communicating with tenants, technicians, and vendors in a fast-paced environment. As a Maintenance Coordinator, you will play a key role in ensuring that maintenance operations run efficiently across our portfolio. You will be responsible for coordinating in-house technicians, managing maintenance requests, scheduling inspections, overseeing property turnovers, and supporting compliance-related activities. This role offers exposure to property management operations and provides opportunities for professional growth within the maintenance and operations departments. What You'll Do: Maintenance Coordination & Dispatch:

• Receive and triage incoming maintenance requests from tenants.
• Prioritize work orders based on urgency and operational impact.
• Schedule and optimize daily routes for in-house maintenance technicians.
• Monitor work order progress from creation to completion.

Tenant Communication & Troubleshooting

• Serve as the primary point of contact for maintenance-related tenant concerns.
• Perform initial troubleshooting by phone, text, or email to resolve simple issues and reduce unnecessary dispatches.
• Provide tenants with scheduling updates and maintenance visit notifications.
• Conduct post-repair follow-up communications to ensure service satisfaction.

Inspections & Compliance

• Coordinate city-required inspections and compliance appointments.
• Schedule and track Section 8 inspections and re-inspections.**

• Ensure maintenance-related compliance issues are addressed within required timelines.

• Maintain organized records of inspections and compliance activities.
• Monitor and follow up on utility payments.

Turnovers & Vendor Coordination

• Coordinate move-out inspections and turnover projects for vacant units.
• Identify required repairs, cleaning, painting, and readiness tasks.
• Schedule in-house technicians and third-party vendors to complete turnover work.
• Obtain quotes and coordinate licensed contractors for specialized repairs, including electrical, plumbing, gas, and HVAC work.

Reporting & Administrative Support

• Update maintenance software and internal tracking systems.
• Document completed work orders with notes, photos, and supporting information.
• Track key maintenance metrics and assist with operational reporting.
• Maintain organized records of inspections, vendor services, vehicle compliance, receipts, and maintenance-related expenses.
• Support additional administrative projects as assigned.

Who We're Looking For

• Bachelor's degree in Business Administration, Logistics, or a related field.
• At least 2 years of administrative, logistics, operations, dispatch, coordination, or customer service experience.
• Excellent written and verbal English communication skills.
• Strong organizational and time management abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving and critical-thinking skills.
• Experience coordinating schedules, vendors, or field personnel is highly preferred.
• Comfortable working with multiple software platforms simultaneously.
• Detail-oriented with strong follow-through and accountability.
• Customer-service mindset and ability to remain calm under pressure.

What We Offer 100% remote position based in Peru Opportunity to work with a growing U.S.-based property management company Competitive hourly compensation ranging from $10–$12 USD per hour, based on experience and qualifications ⏰ Part-time schedule of 30 hours per week, with opportunities to increase to 35–40 hours per week based on performance and business needs Bring Your Own Device (BYOD) allowance Monthly internet and electricity allowance Health insurance reimbursement/ allowance Collaborative team environment with opportunities to take ownership and make an impact

How to Apply

• Please complete the application form using the link below and provide the following: https://forms.gle/fJkUwshMSsEPUKmZ9
• Your resume (CV) in English.
• A link to a short self-introduction video uploaded to Google Drive.
• In your video, please introduce yourself, summarize your professional background, and explain why you are interested in joining Copper Bottom Property Management.
• Selected candidates will be contacted for the next stage of the hiring process.
• Start date: July 6th