Coordinador de Casos de Inmigración US (Paralegal)
Why Apply to New Frontier Immigration Law Join the New Frontier Immigration Law team and help change the lives of 1 million undocumented immigrants in the USA. Our mid-sized law firm in Phoenix, AZ is committed to humanitarian-based immigration and finding innovative solutions for seemingly impossible problems. Are you ready to join one of the fastest-growing law firms in the US, where incredible opportunities await? Here, we don’t just offer a job: we provide an environment that challenges you to become the best version of yourself. Learn more about New Frontier Immigration here. Learn more about our CEO/Founder Hillary here. Learn more about our Core Values here. Activities / Duties: Monitor and manage assigned cases on a monthly basis, ensuring all post-filing activities are tracked and actioned in a timely manner. Notify clients of USCIS notices promptly and explain next steps clearly. Process daily mail and route USCIS correspondence to the appropriate case file and team member. Draft and prepare immigration forms as required for post-filing case activity. Maintain accurate and up-to-date case records in the firm's legal database. Follow established communication procedures, guidelines, and firm policies at all times. USCIS Interview Preparation Manage USCIS interview preparation for assigned clients, ensuring they are fully informed and prepared prior to their appointment. Coordinate interview documentation, review case files for completeness, and flag any outstanding items to the legal team. Serve as a supportive resource for clients navigating the interview process, removing fear and building confidence. Client Communication & Service Handle a high volume of incoming client calls professionally and efficiently. Identify and evaluate client needs to deliver accurate, timely, and comprehensive information using appropriate tools and resources. Build sustainable, trust-based relationships with clients through open, empathetic, and consistent communication. Manage client complaints and concerns, providing appropriate solutions and follow-up within established timeframes to ensure resolution. Keep thorough records of all client interactions, account updates, and case activity. Go the extra mile to ensure every client feels informed, supported, and valued throughout their case journey. Requirements: 2–4 years of immigration paralegal or legal support experience with direct exposure to packet preparation and filing review required. Demonstrated knowledge of USCIS and EOIR filing requirements, including form instructions, filing fees, evidence standards, and RFE implications. Familiarity with common immigration form types including but not limited to I-485, I-130, I-589, and EOIR filings; ability to identify incorrect form versions or missing components. Meticulous attention to detail with a high degree of accuracy in document handling, review, and assembly. Strong organizational skills with the ability to manage multiple filings simultaneously in a deadline-driven environment. Effective written and verbal communication skills with the ability to collaborate across legal and administrative teams. Proficiency in Microsoft Office Suite; experience with Filevine or similar legal case management systems preferred. Ability to maintain strict confidentiality and exercise sound professional discretion. Offer: Work Model: International contractor. $25,000 to $30,000 depending on experience. M-F 9:00am - 6:00pm.