Collector II – Bilingual Japanese Speaker
Job Description:
- Collection activity that facilitates the maintenance of acceptable delinquency percentages as provided by financial management.
- Maintain required levels of phone activity, contact percentages and other key performance indicators.
- Legally, ethically and confidentially handle any correspondence and/or payments received.
- Maintain detailed and organized support documentation related to the handling of any owner account. Request skip tracing.
- Assist all members of collections staff with daily processes and procedures when required!
Requirements:
- High School Diploma/GED
- Must possess excellent written and verbal communication and organizational skills.
- Must meet federal and state license requirements
- Flexible Schedule M-Sat from 8am to 10pmIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- More than 6 months collections experience or related area (Customer Services or Sales)
- Skip tracing experience
- Timeshare Industry, Financial Services or Banking experience
Benefits:
- Recognition Programs and Rewards
- Excellent health care options, including medical, dental, and vision
- A people-first culture
- Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
- Perks at work: Employee Pricing platform
- Employee Assistance Program that supports your physical and mental well-being.
- Paid Vacation Time and Paid Sick Days
- 401(k) program with company match
- Tuition reimbursement programs
- Numerous learning and advancement opportunities
- And more!