Clinical Outreach Territory Manager
Discovery Behavioral Health Discovery Behavioral Health (DBH) is a national leader in behavioral healthcare and one of the fastest growing companies in the field. DBH offers world-class treatment for those struggling with eating disorders, mental health, and substance use and places a high priority on seeking employees who share our passion for improving the lives we serve. Since 1997, Discovery Behavioral Health has helped thousands of patients discover their path to the full and rewarding lives they deserve with evidence-based and inclusive treatment options. Position Summary: The Clinical Outreach Territory Manager is responsible for maintaining his/her/their assigned territory including their monthly and quarterly activity goals, supporting other members of the clinical outreach team as identified by the regional director and other administrative and supervisory responsibilities as needed. Essential Job Functions: Supervise outreach reps in assigned territory specified by Regional Director and VP of Outreach. This can include but is not limited to: Weekly check-ins with reps to discuss weekly and monthly scheduled activities. Assisting reps with any performance issues (low leads, hitting KPIs) and coaching them to meet these goals. Assist reps with any troubleshooting or referral issues in their area- I.E. traveling to assigned region if needed and assisting on virtual or in person events or meetings as needed. Managing several administrative responsibilities including: Identify and execute specific action items customized to the needs of the assigned region (prospect and admissions goals, activity number goals) Identify strategic partnership opportunities that will support company growth. Demonstrate measured growth annually Meet and exceed identified regional census goals Support regional Clinical Outreach efforts by: Supporting representatives in the field as needed. Assisting with onboarding, training, and regular field assessments as needed Supporting Regional Director as needed when travel is required for conferences, underperforming programs, training, and onboarding. Core Competencies Proficient in MS Office applications, which include Outlook, Word, Excel, and PowerPoint. Ability to build and sustain trusting relationships with diverse individuals and groups. Ability to maintain confidentiality of sensitive information and adhering to ethical standards. Actively offering assistance to team members when needed and celebrating team achievements collectively. Ability to establish and maintain cooperative relationships with community-based organizations, patients, families, vendors, and other resources to promote client services, care, education, and advocacy. Knowledge, Education, & Experience: Bachelor’s degree (B.A.) from four-year college or university preferred. At least three years' experience working in direct outreach or clinical experience in the behavioral health field. Employment Status: Full-Time Schedule: Monday-Friday (Flexibility after hours and weekends as needed) Work Location: Remote - must be local to Austin/Dallas, TX Compensation: Pay Range: $115,000 - $130,000/annually Discovery Behavioral Health seeks to build a diverse staff that is reflective of the patients we serve and the communities where we work. DBH encourages multiple perspectives, experiences, and strives to hire and retain a diverse workforce. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.