Chronic Care Management - LVN
About the position Nsight Health is transforming how care is delivered through Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and Behavioral Health Integration (BHI). We empower healthcare providers to manage chronic conditions using real-time data, AI-enabled technology, and 24/7 clinical support. Our HIPAA-compliant platform connects patients and care teams nationwide—improving outcomes, adherence, and peace of mind. Join a fast-growing, mission-driven team that blends healthcare and technology to make a measurable difference in people’s lives. Nsight Health — Where Technology Meets Compassion. AI Fluency Requirement – Non Negotiable Nsight is an AI-first organization. Every member of our team is expected to actively use AI tools in their day-to-day work — not as a novelty, but as a core productivity multiplier. This role requires genuine curiosity about AI, comfort experimenting with tools like Claude, ChatGPT, and workflow automation platforms to support clinical documentation and care coordination tasks, and the judgement to know when AI helps and when it doesn't. If AI makes you uncomfortable, this is not the right role. Position Summary We are seeking a motivated and detail-oriented LVN/LPN to join our Chronic Care Management team. In this role, you will play a critical role in patient care by conducting comprehensive assessment calls, developing and educating patients on care plans, performing Behavioral Health Integration (BHI) assessments, and assisting patients with medical device troubleshooting.
Responsibilities
- Conduct thorough assessment calls with patients to gather relevant information about their health status, concerns, and needs
- Identify and escalate patient needs, including refill requests, appointment scheduling, and connecting patients with community resources
- Develop comprehensive care plans based on patient assessments
- Perform Behavior Health Integration (BHI) assessments to evaluate and address the mental health aspects of patient care
- Maintain compliance with company policies and applicable regulations
- Perform other duties as assigned
Requirements
- Active LPN/LVN Compact License required
- Passionate about patient care, possessing the ability to relate with empathy and compassion. A passion for patient teaching is a must.
- Strong communication and organizational skills
- Proficient with computers, EMRs, and telehealth tools
- Minimum fiber internet speed of 50 Mbps download / 10 Mbps upload
- Hardwired internet connection required
- Private, HIPAA-compliant workspace
- All new hires must complete a comprehensive training program: Duration: Five weeks, Schedule: Monday through Friday, 9:00 AM – 6:00 PM Eastern Time. Attendance is mandatory to ensure readiness prior to independently supporting patients.
Nice-to-haves
- At least 1 year of nursing experience preferred (RPM, telehealth, or chronic care experience is a plus)
Benefits
- 11 Paid Company Holidays annually
- Paid Time Off (PTO)
- Medical, Dental, Vision, and supplemental insurance options
- 401(k) Plan with 3.5% Company Match
- Company-provided equipment