CBO Client Billing Supervisor

Job Title Client Billing Supervisor Location Remote (Hiring in: TN, GA, AL, FL, NC, SC, KY) Job Type Full-Time Department CBO Client Billing About MedSrv, LLC As the healthcare industry continues to grow, so does the need for consistent, effective Revenue Cycle Management. At MedSrv, we believe it takes more than just technology and technical expertise to make a difference. It takes innovation, a willingness to adapt, and a passion to be the best. We are the difference in Revenue Cycle Management – guided by faith and committed to serving with integrity and compassion. Position Overview The Client Billing Supervisor oversees daily billing operations, ensuring accuracy in invoices, account management, and accounts receivable processes. This role leads a team, monitors aged accounts, resolves payment issues, and collaborates with internal teams and leadership to maintain strong financial performance. The Supervisor also supports staff development, analyzes trends, and drives process improvements to enhance efficiency and overall revenue cycle success. What You’ll Do Manage billing operations, fee schedule updates, and client maintenance requests Monitor billing work queues, aged accounts receivable, and payment discrepancies Ensure invoice accuracy and process billing corrections and adjustments Communicate with corporate payers, Revenue Cycle leadership, and executive leadership regarding account issues and resolutions Generate reports, analyze productivity metrics, and provide trend analysis to management Review and approve employee scheduling requests and conduct performance discussions and audits Support training, and ongoing staff development initiatives Collaborate with cross-functional teams to resolve operational and system-related issues Create and manage operational, IT, maintenance, and support tickets Track departmental goals, productivity, and performance outcomes Maintain accurate records and provide recommendations for process improvements and system cleanup initiatives What We’re Looking For High school diploma or equivalent 1+ year of related experience/training (or equivalent education and experience) Knowledge of office software and medical billing software Professional, polite, and customer-service oriented Ability to work well with others in a close office setting Strong focus and ability to concentrate for extended periods Team-oriented, cooperative, and adaptable Physical Requirements Able to work at a computer for extended periods. Occasionally lift up to 15 lbs. Why Join Us? Work with a team that values faith, integrity, and compassion. Supportive, inclusive, and casual work environment. Training and development to help you grow. No weekends – enjoy work-life balance. Competitive benefits, paid time off, and 401k with match.