Business Analyst - ERP
Odoo is an open-source enterprise resource planning (ERP) platform that helps companies manage and streamline their operations through a single, integrated system. The Business Analyst will work one-on-one with clients across the Americas to simplify their business processes with Odoo, managing client relationships and analyzing business operations to implement Odoo's solutions effectively.
Responsibilities
- Be a full-cycle ERP Business System Analyst for the North American market, providing our clients with a top-notch end-user implementation experience. You will set up apps for existing clients and implement our software while instructing the end user in its usage
- Manage client relationships while implementing Odoo SaaS solutions
- Analyze all aspects of clients' business operations to map their processes to Odoo's solutions
- Quantify the resources required for a task/project related to an Enterprise Resource Platform implementation
- Project manage ERP implementations to create systems used by clients who want a product they love. Integration involves Sales, CRM, E-commerce, supply chain, manufacturing, inventory, POS, accounting, and more
- Collaborate with Odoo's developers to execute clients' business requirements
- Collaborate with clients' implementation managers on User Acceptance Testing and End User Training
- Occasionally advise the sales team during pre-sale regarding complex implementations
- Work with clients to train their end users on the Odoo platform
Skills
- Bachelor's Degree preferred
- Excellent planning, mapping, and communication skills combined with client interaction, being able to make in-the-moment decisions based on new information constantly
- An affinity with the Information Technology world, you understand the use cases of ERP (Enterprise Resource Planning software)
- Passion for software
- Enthusiastic to learn
- Excellent communication and interpersonal skills
- Experience in a SaaS or ERP company
- Available immediately
- 1-2 years experience in post-sales implementations
Benefits
- Healthcare, Dental, Vision, Life Insurance, Flexible Spending Account, Health Savings Account, 401K Matching, and Commuter Benefits
- PTO (Paid-time-off), paid sick days, and paid holidays
- Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals
- Evolve in a nice working atmosphere with a passionate, growing team!
- Snacks, fruit, and coffee/drinks on tap!
- Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!
- Company-sponsored events for groups of 6+ employees
Company Overview