Associate Delivery Manager
RDSolutions is a company that provides consultation and critical data services to retailers, helping them adapt to the omni-channel shopping experience. The Associate Delivery Manager will ensure client needs are met, maintain data integrity, and facilitate communication between teams to enhance client deliverables.
Responsibilities
- Review data quality and make recommendations to improve the quality of our data deliveries
- Maintain the integrity of client data required to meet client deliverables
- Conduct quality checks and statistical analysis of data deliverables prior to client delivery
- Create schedules of data collection to meet the data requests for the client. Determine optimal data collection sites, audits type, data collection methodology and frequency to meet client needs
- Approve invoices and ensures billing accuracy for all completed jobs
- Facilitate communication with Field Operations team on all new client requests and ensure successful implementation of processes for onboarding new client work
- Identify opportunities for process improvements
- Conduct ad hoc data inquiries initiated by the client. -add assignments
- Foster collaboration across disciplines (i.e. Field Operations and Sales Team) to drive increased RetailData value proposition to our clients
- Other duties as assigned
Skills
- Bachelor's degree in Business or related field
- Minimum of 1-2 years of account management experience; or equivalent combination of education and experience
- Ability to work independently in a fast-paced environment
- Aptitude for independent troubleshooting
- Ability to build and maintain strong internal and external relationships
- Excellent communication and presentation skills
- Strong attention to detail, independent time management & proven ability to meet deadlines
- Strong computer skills (Microsoft Office, extensive use of Excel & Outlook needed)
Benefits
- A competitive hourly pay rate.
- Comprehensive benefits package including medical, dental, vision, 401(k) with match, and more.
- An international and diverse work environment.
- Opportunity to begin making immediate contributions to the organization.
- Tue-Thu in office hybrid
Company Overview