Assistant Sales Manager

Benefits: Health insurance Paid time off 401(k) Who You Are: You were a good sales rep. Maybe a great one. But somewhere along the way you realized that what actually energized you wasn't closing your own deals. It was sitting next to someone newer, listening to their call replay, and immediately seeing exactly what they should have said differently.And then watching them go try it. That's the thing that gets you up in the morning. You're a coach by instinct. You can hear the moment on a recorded call where a rep lost the patient's trust and know how to explain it in a way the rep can actually use. You hold people accountable without making it feel like punishment. You're organized, you follow through, and you take the administrative side of team management seriously because you know it's what makes the coaching side possible. You've probably been in health, wellness, or high-ticket sales long enough to understand that these conversations require something different. You're selling people on their own health, often at a significant investment, and the quality of how that conversation goes matters. You care about that. What you're tired of: teams where no one listens to calls, feedback is vague, and performance management is an annual awkward conversation instead of a weekly habit. You want to build something better. A team that's actually getting sharper, month over month, because of the work you put in. You want to do that at a company where the mission is real, leadership is ethical, and your contribution is visible. About bVital bVital is a regenerative medicine and wellness practice based in Park City, Utah. We work with patients pursuing brain regeneration, IV therapy, and advanced supplement protocols that produce real, measurable results. Our sales team connects people who are struggling with their health to programs that genuinely change their lives. We take the quality of those conversations seriously, and we need someone who does too. We're a small, focused team that treats our people the way we treat our patients: with respect, honest communication, and real investment in their growth. The Role You are the quality and development engine of the sales team. The Sales Manager owns strategy and direction. You own execution and improvement. That means listening to calls, running coaching sessions, tracking what's working, fixing what isn't, and making sure the team has everything they need to perform a ta high level consistently. Call Quality and Coaching Review recorded sales calls regularly and provide specific, constructive feedback to help reps improve their communication, empathy, and conversion rates. Conduct 1:1 coaching sessions and team training workshops focused on real call examples, not theory. Track patterns across the team's calls, identify recurring gaps, and build targeted training to close them. Use Go High Level and call review tools to maintain a consistent quality assurance process. Team Operations and Admin Track and report on individual and team performance metrics so the Sales Manager always has a clear picture. Manage team schedules, time-off requests, and calendars to keep coverage consistent. Maintain CRM accuracy and ensure the team is documenting interactions correctly. Handle customer escalations, refund requests, and concerns in coordination with the Sales Managerand admin team. Systems and Development Identify gaps in sales processes and propose improvements, then implement them. Build and maintain training materials, scripts, and playbooks that reflect how the best calls actually go. Serve as the day-to-day resource for the team when they have questions, hit friction, or need support. Contribute to a team culture where accountability and growth are the norm, not the exception. Who Thrives Here Must-haves: 3+ years in sales team leadership, coaching, or quality assurance, preferably in health, wellness, or high-ticket sales Real experience listening to and evaluating sales calls and turning that into actionable, specific feedback CRM proficiency, Go High Level strongly preferred Organized enough to run QA, coaching, admin, and scheduling without things falling through Comfortable holding reps accountable in a direct, fair, and growth-oriented way Bonus points: Background in naturopathic, functional, or regenerative medicine sales environments Experience building call scripts, playbooks, or training programs from scratch Familiarity with Google Workspace (Docs, Sheets, Calendar) for team management You thrive here if... Other people's improvement is genuinely your win. You get more satisfaction from a rep's breakthrough than from your own quota. You can deliver hard feedback clearly and kindly, and the person on the receiving end leaves the conversation wanting to do better. You bring the same attention to your administrative responsibilities as you do to your coaching. Both matter. You treat them that way. This isn't for you if... You're a strong closer looking to move into management. This role is not a sales rep role. There is no personal quota here. You give vague feedback like "be more confident." You need to be specific, and you need to know why it works. Remote self-management is a struggle for you. There's no one watching you fill your calendar. You do it because it matters. How You'll Be Measured Team conversion rate improvement — month-over-month progress in the team's consult-to-sale conversion Call quality scores — average QA scores across the team, tracked consistently Rep development — individual reps improving their scores and metrics over time with your coaching Operational reliability — metrics tracked, schedules covered, CRM clean, escalations resolved Compensation and Details Salary: $70,000–$85,000 annually, depending on experience Employment type: Full-time, salaried Location: Fully remote (U.S. business hours, M–F) Tools: Go High Level, Google Workspace How to Apply 1) Send your resume to [email protected] with the subject line: "Assistant Sales Manager - [YourName]" 2) Include the following in your submission: In 2–3 sentences, describe how you approach listening to a sales call where the rep clearly lost the patient's interest. What do you listen for, and how do you deliver the feedback? Applications without this response will not be considered. This is a remote position.