Administrative Support Clerk - Neurodiversity Hiring Initiative

Specialisterne USA connects qualified neurodivergent candidates to employment opportunities across various sectors in Canada and the US. They are seeking an Administrative Support Clerk to assist with data entry, client inquiries, and general administrative tasks while providing support to employees through a dedicated Workplace Support Specialist.

Responsibilities

• Receives files for processing and enters data into the appropriate database
• Inputs, assesses and maintains data in appropriate information management and/or tracking systems and databases with information/data from corporate systems, facilitating analytical perspectives for the sector
• Field client and business inquiries, gather the necessary information required, and provide timely responses to their needs
• Ensures and maintains the secure storage/housing of files in accordance with established procedures and guidelines
• Maintains and updates records, electronic information, reference materials, files, reports and other documentation and verifies the accuracy of data
• Produces regular and ad hoc reports from corporate systems, conducting thorough quality assurance checks and coordinating or executing corrective actions as necessary
• Provides general administrative support services as needed such as photocopying, scanning and emailing documents

Skills

• You must have experienced barriers getting and/or maintaining meaningful employment
• You identify with one of the following: Autism (including Asperger's and PDD-NOS), Attention Deficit/Hyperactivity Disorder (ADHD) or Attention Deficit Disorder (ADD), Learning Disability (e.g., dyslexia, dyscalculia, dysgraphia), Intellectual Disability, Obsessive Compulsive Disorder (OCD), Tourette Syndrome
• Bachelor's degree
• Experience working in client service
• Experience reviewing forms and entering data electronically
• Analytical, problem solving, and time management skills
• Written and Oral Communication skills
• Research and analysis skills and ability to extract pertinent information
• Judgment and problem resolution skills
• Decision making skills
• Interpersonal skills
• Effective organizational skills
• Basic to intermediate skill level with Microsoft Excel
• Basic skill level with the Microsoft Suite (Word, PowerPoint, Outlook)

Benefits

• Employees hired through Specialisterne will be supported by a Specialisterne Workplace Support Specialist for their first twelve weeks on the job.
• We actively promote employee wellbeing, including a focus on balancing work and personal needs by offering flexible hours and work arrangements, including remote/virtual work, where functionally and operationally feasible.
• Specialisterne and our employer partners are committed to providing inclusive onboarding experiences and supporting new employees as they learn on the job
• All new hires continue to liaise with a Specialisterne Workplace Support Specialist for their first twelve weeks on the job

Company Overview