Accounts Receivable Specialist
Description The Accounts Receivable Specialist plays a critical role in the financial operations of Tandem Clinical Research. Reporting to the Accounts Receivable Manager, this position supports the billing and collections cycle, ensuring timely, accurate invoicing and follow-up on outstanding receivables. The ideal candidate will possess experience in Clinical Research billing, excellent organizational and communication skills, with a strong attention to detail and a collaborative approach to working across departments.
Key Responsibilities
Billing & Collections Process and manage billing activities to ensure timely and accurate submission of invoices for clinical research services. Execute and support collections strategies to minimize aging accounts and secure prompt payments. Follow up with clients, sponsors, and external partners to resolve outstanding balances in accordance with contract terms. Accounts Receivable Oversight Monitor accounts receivable aging reports and provide detailed summaries to management. Perform account reconciliations and investigate any discrepancies or payment irregularities. Collaborate with internal departments, including clinical teams, to obtain missing billing data and clarify account issues. Record Management & Communication Maintain and update financial records, logs, and payment documentation accurately and in a timely manner. Prepare aging reports and collection summaries for internal review and leadership updates. Maintain clear, professional communication with clients, sponsors, and internal stakeholders regarding payment status and expectations. Additional Responsibilities This job description outlines the core duties of the Accounts Receivable Specialist; however, additional responsibilities may be assigned as needed to support evolving organizational goals and operational demands. The position requires flexibility and a proactive attitude to manage changes in client needs, payment processes, or departmental initiatives.
Requirements
Knowledge, Skills, and Abilities Prior experience in accounting, finance, or a related discipline. Experience in medical or clinical research billing/collections is preferred. Strong organizational and time-management skills with the ability to prioritize tasks effectively. Excellent verbal and written communication skills with a professional demeanor. Strong attention to detail and ability to handle confidential information with integrity. Proficiency in Microsoft Office Suite (Excel, Outlook, Word) and other relevant software tools. Ability to work independently with minimal supervision while contributing to a collaborative team environment. Comfortable working in a fast-paced, multi-location clinical setting. Required Experience and Qualifications Education: Bachelor’s degree in Accounting, Finance, or a related field (preferred) Experience: Minimum of 2 years of experience in accounts receivable, billing, or finance (preferred) Experience in clinical research or healthcare industry billing (preferred) Experience in a leadership or team lead position (preferred)