Accounts Payable/Accounts Receivable Specialist
About the position This position is Remote. Responsible for responding to supplier inquiries and providing effective customer service. Research supplier claims and provide feedback on status and actions needed to resolve issues. Reconcile noncomplex supplier statements. Work with suppliers to resolve the issues. Follow-up on debit balances with specific suppliers as assigned. Resolve open aged RNI as assigned. Assist in auditing invoice batches prior to posting. Successfully match and apply all property direct debit payments. Support data entry needs to corporate and Retail. Execute maintenance to oracle invoices as assigned. In some cases perform the tasks within AR to support billing, claims, payment posting, reconciliations. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer standards are followed by all team members and addresses issues as they arise. Maintains strict confidentiality in all departmental and company matters. Liaison with property Finance team on AP issues and opportunities. Monitors compliance to key overall AP department performance measures. Offers feedback and implements recommended changes to improve processes. Maintains strong supplier relations in the areas to which you are assigned. Other special projects as assigned.
Responsibilities
- Responding to supplier inquiries and providing effective customer service
- Research supplier claims and provide feedback on status and actions needed to resolve issues
- Reconcile noncomplex supplier statements and work with suppliers to resolve issues
- Follow-up on debit balances with specific suppliers as assigned
- Resolve open aged RNI as assigned
- Assist in auditing invoice batches prior to posting
- Successfully match and apply all property direct debit payments
- Support data entry needs to corporate and Retail
- Execute maintenance to oracle invoices as assigned
- Perform tasks within AR to support billing, claims, payment posting, reconciliations
- Demonstrate superior customer service in accordance with department and company standards
- Ensure customer service standards are followed by all team members and address issues as they arise
- Maintain strict confidentiality in all departmental and company matters
- Liaison with property Finance team on AP issues and opportunities
- Monitor compliance to key overall AP department performance measures
- Offer feedback and implement recommended changes to improve processes
- Maintain strong supplier relations in assigned areas
- Complete other special projects as assigned
Requirements
- Must be at least 21 years of age
- Associate degree (A.A.) in accounting or other related field; or two or more years of experience in an accounting or AP team
- Experience with multi-unit company preferred
- Excellent communication skills (verbal and written)
- Strong analytical and problem-solving skills
- Proficient in Microsoft applications (Excel, Outlook, and Word)
- Strong organization skills with the ability to handle multiple tasks at once
- Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals
- Ability to read and communicate verbally in English
- Written communication skills in English may also be required
- Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form
- Ability to deal with problems involving several concrete variables in standardized situations
Nice-to-haves
- Experience with multi-unit company preferred
Benefits
- Wellness programs designed to support our team members' financial, physical, and mental well-being
- Day-one medical coverage
- 401(k) matching
- Annual performance bonus
- Paid time off is earned according to the local policy and increases with the length of employment