3PL Fulfillment Manager
About Trafilea Trafilea is a Consumer Tech Platform for Transformative Brand Growth. We’re building the AI Growth Engine that powers the next generation of consumer brands. With over $1B+ in cumulative revenue, 12M+ customers, and 500+ talents across 19 countries, we combine technology, growth marketing, and operational excellence to scale purpose-driven, digitally native brands. We own and operate our own digitally native brands (not an agency), with presence in Walmart, Nordstrom, and Amazon, and a strong global D2C footprint. Why Trafilea We’re a tech-led eCommerce group scaling our own globally loved DTC brands, while helping ambitious talent grow just as fast. 🚀 We build and scale our own brands. 🦾 We invest in AI and automation like few others in eCom. 📈 We test fast, grow fast, and help you do the same. 🤝 Be part of a dynamic, diverse, and talented global team. 🌍 100% Remote, USD competitive salary, paid time off, and more. Job Responsibilities As 3PL & Fulfillment Manager, you’ll oversee end-to-end logistics performance across our fulfillment ecosystem. You will: Drive operational excellence across inbound, outbound, returns, and replenishment processes Ensure 3PL partners consistently hit aggressive SLA and capacity targets Lead fulfillment scalability initiatives across D2C, Amazon, Wholesale, Subscription, and B2B channels Build and strengthen strategic relationships with 3PL partners, carriers, and suppliers Act as Bar Raiser for Amazon operations, setting the benchmark for replenishment, allocation, and inventory performance Lead global warehouse audits and ensure operational compliance across multiple regions Partner with IT, BI, ERP, Finance, and Commercial teams to implement AI-driven operational improvements Drive automation and predictive models to reduce manual work and improve logistics decision-making Lead strategic network expansion initiatives, including new warehouse launches and integrations Build scalable omnichannel processes that improve efficiency, customer experience, and cost optimization 5+ years of experience in 3PL, Fulfillment, Logistics, or Supply Chain operations Proven experience managing inbound, outbound, returns, replenishment, and omnichannel operations at scale Strong experience working with 3PLs, warehouse operations, and SLA performance management Experience leading operational improvement, scalability, and cost-efficiency initiatives Strong analytical and problem-solving skills with a data-driven mindset Experience working cross-functionally with Operations, IT, Finance, BI, and Commercial teams Strong understanding of Amazon operations, replenishment, allocation, and inventory management Experience with ERP, BI, AI, or automation tools within logistics environments Advanced Excel skills (pivot tables, formulas, databases, reporting) Intermediate or higher English proficiency